Loyalty Program

By joining our Loyalty Program (checking ‘✔’ the check-box on the booking details page) you acknowledge, provide your full, absolute & unconditional knowledgeable consent and agree to be bound by the following terms and conditions:

• All and any aspects regarding the bonus points / coupons for each and any reservation will be determined by us in accordance with our sole and absolute discretion and may including, but is not limited to, the list below:
  • the amount of bonus points
  • the time-frame (period) for the bonus points / coupons to be used
  • the conversion (exchange) rate for converting bonus points / coupons from one currency to another currency (in case, for example, the currency of the coupon is different from the reservation transaction currency)
  • the validity of the bonus points and coupons that were generated based on bonus points
• Bonus points are only valid for paid and consumed (not cancelled) reservations
• To receive from us any form of communication, including: messages, notices, alerts etc. (by emails, mails, phone calls, sms/text messges or otherwise) in general and also specifically regarding your bonus points / coupons. Please note that your consent to this section is a precondition term required to be included in our loyalty program and for the validity of the bonus points / coupons that may be awarded.

What is the Loyalty Program?

Our Loyalty Program is a special discount program that earns our loyal customers extra low rates for all of their reservations.

How do I join the Loyalty Program?

Subject to your consent, you join the Loyalty Program once your first booking is confirmed. Joining the Loyalty Program is absolutely free.

What are Bonus Points?

Bonus Points are credits generated by booking travel services through our website. These Bonus Points are awarded to you with every confirmed booking and can be used as credits/savings towards future travel services booked via our website.

How do I earn Bonus Points?

Every time that you book travel services with us you will earn Bonus Points in proportion to the booking value.

What is Bonus Points Value?

Bonus Points Value is based on a percentage of the total amount of a your confirmed, travelled and paid reservation.

What is the Loyalty Points amount of the booking I want to reserve?

The Bonus Points appears on the on the purchase page (booking-details page).

What is typical Bonus Points Value for the reservations?

Between 1% to 7%, depending on various parameters (subject to our sole discretion).

How do I use my Bonus Points?

Your bonus points need to be converted by you into a valid coupon at your personal customer area. Then the coupon can be used on the booking-details page (the payment page) to discount the reservation amount. In order to do so, you need to access your online account with us by clicking on "Guest Login" link located on the upper right corner of our website and then enter your user/password details on the log-in window (your user/password are included in the email that was sent to you after the completion of the booking process). On your personal client area section, among the available sections (tabs), there are two relevant sections (tabs):

• “Bonus points” - where you can see the current status of all of your bonus points and where you can convert your available bonus points (all or a portion of it) into a coupon
• “Coupons” - where where you can see the current status of all of your coupons

In order to use a coupon in order to discount any reservation price, you need to apply a coupon on the payment page by expanding the section ‘[+] use coupon’ and entering the coupon code (coupons codes are specified in your personal client area under ‘Coupons’ section (tab)).

Do I receive Bonus Points for the part of a transaction paid for with Bonus Points?

No. You will only receive Loyalty Credit Bonus Points for the part of a transaction paid for with currency.

How do I know the amount of Bonus Points earned for each reservation?

Your Bonus Points are based on the equivalent numeric value of the currency value of your respective reservation. For example; if you spend 2000 euro then you earn 2000 Bonus Points, if you spend 100 dollars then you earn 100 Bonus Points and so on.

Can I convert Bonus Points to cash?

No. You cannot convert Bonus Points to cash. Bonus Points can only be used to obtain discounts for new bookings through our website.

Can I pay for part of a booking with Bonus Points and the balance by credit card online?

Yes. You can allocate a portion or all your valid Bonus Points towards a future booking and pay for the balance with your credit or debit card. For example: The booking is for $1000, you allocate $400 worth of bonus points towards the booking and the balance is paid by credit card.

Will I receive Bonus Points for travel services that has been cancelled or that is unavailable?

No. No Bonus Points will not be earned for travel services that has been booked and then cancelled or for travel services that are unavailable.